Private Label FAQs

NO.1 Can I order 20-100pcs as private label order?
Answer: Most of our product MOQ is 3000pcs to 5000pcs. And for new clients’ first order, we have lowest MOQ 500-1000pc to help you build up your brand breezily. If your quantity is lower than 500 pieces, you can choose Neutriherbs Brand to start your business. Our online wholesale store link:
NO.2 Can I customize the formula?
Answer: Customize formula is allowed. If you have own formula, you can send the formula sheet to us.
NO.3 Can I change the package rather your bottle size and box material.
Answer: Yes, of course! Show us what you want. And the quantity of private label also will depend on your new pack.
NO.4 I want to make a new product but I didn’t find it on your website.
Answer: You can send the product details to our email. Our sales will contact you to talk more details with you. Shoot us an email at
NO.5 Can I add one or two ingredients on your formula?
Answer: If the ingredients are safe and meet the requirements for cosmetic use, then can be added into the formula.
NO.6 Can I copy the brand?
Answer: Copy brand are not allowed, only accept your own brand. And if the trademark has been registered, the customers need to provide the certificate of registration before we start mass production.
NO.7 Can you help me design a logo or product packaging?
Answer: Yes, we can. And FREE OF CHARGE.
NO.8 Can I use my own packaging material because we have our own supplier.
Answer: We don’t accept other packaging materials manufacturers that you offered. We are manufacturer so we can do that for you.
NO.9 Can I change the color or smell of the product?
Answer: If no problem after check by our lab, we can do that.

NO.10 Can I remove the Parfum?

Answer: Yes, you can. Meanwhile, our team will give you professional suggestions for how can we keep good odor even without parfum.

NO.11 What certificates you have?
Answer: Our factory is GMPC & ISO certificated facility, and we can provide you raw material and product MSDS, COA to help you registered product in your country.
No. 12 What is the delivery time?
Answer: Normally our delivery time is 45 business day after the payment and design be confirmed.

If you want to get it in short time to catch the sale peak, shoot us an email at

We have ever helped one of USA clients to finish a rush order of 50k face cream within 10 days for Christmas sale.

Something not covered? Just drop us a line at or leave us your message and we’ll get it taken care of ASAP!