Anti-aging series FAQS


Neutriherbs® Renewal Anti-aging Retinol Cream FAQs

1. How does Best Retinol Cream work?
The main ingredient retinol of our anti-aging cream can directly act on skin cells to repair the skin damaged cells, prevent fine lines, rough and dry and aging tracks, promote cells regeneration, and keep skin young persistently. And Apple stem cell boosts the production of the stem cells, protect the cell from stress and help decrease wrinkles.

2.Collagen cream and best retinol cream, which one is better?
ANS: Actually, the main ingredients of them are different. Collagen cream contains collagen, Argireline and Matrixyl 3000, helping to reduce the appearance of fine lines and wrinkles, while retinol anti aging cream is containing retinol, Green tea, Apple stem cell, supporting natural cell turnover to improve skin texture and tone, anti wrinkles, acne and revealing new skin with a youthful glow.

3. What is the percentage of retinol in your anti-aging retinol cream?
ANS: As retinol is a sensitive ingredient, the percentage is classified. But we could assure you that the percentage is good for using and selling in EU and American Countries.

4. Just a quick question with regards to the choice of the 0.05% of retinol in or serum/cream. According to the good percentage, the 0.05 is a very low percentage. When researching "What is a good percentage of retinol?"
A: Thank you for your question. Our percentage of Retinol based on 0.05%. This is a safe percentage of cosmetics. Concentration is too high (more than 0.5%) easy to stimulate the skin. It does not allow add a high percentage on the skin care product. Even some country does not allow more than 0.3%. Some EU country also request the percentage of Retinol under 0.1%

5. Why the retinol night cream looks yellow, Can I change the color?
ANS: Because the raw material of retinol is in light yellow color. If you do not like this yellow color, we can assist you to make it lighter.

6. Your retinol cream’s smell is not good, why? Can I change?
ANS: The smell is actually the natural smell of the retinol and the apple stem cell, we do not add any perfume or Paraben. But if you want to change the smell, we can look into some natural ingredient to make the smell better. But the MOQ will be higher.

7. When I use your Retinol Face Cream, What problems should we pay attention to?
A: Using a high SPF sunscreen while using retinol cream, and avoid the longtime sun exposure. If you are having other treatments such as laser hair removal or skin peels, you should tell your therapist that you are using Retinol. And retinol cream certainly should not be used by women who are pregnant or breastfeeding because it can cause birth defects.

8. What is the function of the pump?
A: Push down and cream will dispense. The pump gives you the perfect amount of product to apply. It also keeps the whole jar cream free of germs. You don't have to dip your fingers in the jar.

9. How does the pump work?
Push down and cream will dispense, the pump gives you the perfect amount of product to apply. It’s an airless bottle, so can also well keeps the product free of germs. You don't have to dip your fingers in the jar.

10. Why there is only half bottle when I open the jar?
This is the airless jar, when we pump the gel out, most of the gel will adhere to the lid and straw, so it will look like only half bottle, but the real capacity is enough.

 Neutriherbs® Anti-aging Eye Gel FAQs

1. What are your active ingredients of Under Eye Gel?
Hyaluronic acid – improves your eye skin hydration and makes it plump.
Matrixyl 3000 – it lifts your eye skin, making it tight and firm.
Vitamin E – it is primarily to the most superficial layer of your skin and functions to protect the deeper layers of your skin from damage caused by harmful free radicals.
Collagen- Collagen helps your skin maintain its elasticity.

2. What’s the advantage of Best Under Eye Gel?
Neutriherbs® Eye Gel for dark circle specifically formulated to help improve visible signs of aging around the eyes. The exclusive formula contains Hyaluronic Acid, Matrixyl 3000and Vitamin E, antioxidant and powerful anti-aging ingredients to keep your delicate eye area looking young and healthy, visibly reduce fine line, dark circles, and puffiness your eye skin.

3. How does the anti-aging eye gel works?
Our Eye Gel contains Hyaluronic acid, Matrixyl 3000, Collagen, Q10 and Vitamin E. They will works and fights with the free radical to get and results of anti-aging. By eliminating the visible aging signs and improving your skin hydration levels.

4. Can I use Neutriherbs® Best Wrinkle Eye Gel during pregnant or nursing?
We don’t suggest you use during these special periods. But you can ask your doctor first.

5. Can sensitive skin use this or not?
Our products are suitable for all skin types of skin, as they are the natural and gentle formula, so generally can be used. If some people will gel allergic by some plants even like green tea and aloe vera. Then we recommend that you can use the wrist test first, if you feel uncomfortable, stop to use.

6. Do you have clinical tests? What kind of certificate do you have about this anti-aging eye gel?
We don’t have a clinical test. We have MSDS, COA, FDA in the USA.

7. How long can I see the results? Are the results permanent?
Skin care products should be used for at least one month, then you can see the results. For any skin care products, you need to insist on using, then you can keep the results.

8. What is the difference between eye gel and eye cream?
Eye Cream based on the cream which texture thicker. The eye cream is more moisturized than eye gel. It is suited for dry skin. Our eye gel is a light texture which easily absorbed by eye skin, non-greasy. It is suit for all skin type.

9. Is there any side effect like grease granular?
Our formula based on a refreshing gel. Light texture, easily absorbed by eye skin, non-greasy, no grease granular.

10. Why your price so high?
NO.1 Comparing with other suppliers, our eye gel adds a lot of herbal ingredient, SQUALANE, Hyaluronic acid, Matrixyl 3000 and Vitamin E and etc. All of these ingredients are effective and work for our skin, which can reduce eye bag, dark circle; Anti-wrinkles, reduce fine line.