Private Label FAQs
NO.1 Why our MOQ is 500pcs rather than 50pcs,100pcs?
Answer: Products must be filled by machines, not by handmade workshops. Machine filling can ensure the effectiveness and safety of the product.Qualified cosmetics must be produced in sterile workshops. Before the goods arrive at your warehouse, product will be go through high temperature or cold and bumps testing. If there is no spot checks, there will be problems such as leakage, delamination and deterioration, which will lead to consumer complaints.
We understand that there is no risk in investing in small quantities, but the formula of small batches can only be adjusted manually. The formula ratio cannot be accurately controlled, and the product status and effect of each batch will be inconsistent.so we try to reduce the MOQ to 500pcs. We pay more attention to continuous repurchase of products, rather than one-time business, which will also make you lose your customers.
To produce your product, we don’tuse stock directly. Production will be arrange once you confirm the order, to make sure the production date is latest and you have enough time to sell.
We are a manufacturer and we expect all orders to be in large quantities, but we also try our best to assist each customer's needs and cultivate more skin care product line entrepreneurs who has the ability and dreams.
NO.2 Can I customize the formula?
Answer: Customizing the formula is allowed, the Minimum Order Quantity is ≥3000pcs. If you have your own formula, you can send the formula sheet to us.
NO.3 Can I change the package rather than your bottle size and box material?
Answer: Yes, of course! Please show us what you want. And the number of private labels will also depend on your new pack.
NO.4 I want to make a new product but I didn't find it on your website.
Answer: You can send the product details to our email. Our sales will contact you to talk to you in more detail. Shoot us an email at email@example.com.
NO.5 Can I add one or two ingredients to your formula?
Answer: If the ingredients are safe and meet the cosmetic use requirements, they can be added to the formula.
NO.6 Can I copy the brand?
Answer: Copy brands are not allowed; we will only accept a unique brand. And if the trademark you are attempting to use has already been registered, the customers need to provide the registration certificate before we start mass production.
NO.7 Can you help me design a logo or product packaging?
Answer: Yes, we can. And FREE OF CHARGE.
NO.8 Can I use my own packaging material because we have our own supplier.
Answer: We don't accept other packaging materials manufacturers that offer. We are a manufacturer, so we can do that for you.
NO.9 Can I change the color or smell of the product?
Answer: If we find it would be no problem after a check by our lab, we can certainly do that.
NO.10 Can I remove the perfume?
Answer: Yes, you can. Meanwhile, our team will suggest to you how we can keep a pleasant odor without using perfume.
NO.11 What certificates you have?
Answer: Our factory is GMPC & ISO certificated facility, and we can provide you raw material and product MSDS, COA to help you registered product in your country.
No. 12 What is the delivery time?
Answer: Normally, our delivery time is 45 business days after the payment and design be confirmed.
To get your order in a shorter time to catch a sales peak, shoot us an email at firstname.lastname@example.org.
We have ever helped one of USA clients to finish a rush order of 50k face cream within 10 days for Christmas sale.
Something not covered? Just drop us a line at email@example.com or leave us your message and we’ll get it taken care of ASAP!